Contact
How can we help?
For account, billing, privacy, or accessibility help, email Support email is not configured. Set NEXT_PUBLIC_SUPPORT_EMAIL before launch.. Include the email address on your account and a short description of the issue.
Never send a password, full card number, or security code by email.
Cancel a subscription
- Open your account and choose the billing management option.
- Choose cancel subscription and confirm the change.
- Check the displayed end date. Your access continues through the period you already paid for, and you will not be charged for another period.
You can cancel any time. If you cannot access the account, contact us from the subscriber email address.
Stop the daily email without canceling
Open Settings and turn off newsletter delivery. This stops future daily lessons after the preference is processed but leaves your paid website access active. You can also use the unsubscribe link in any lesson.
Refund policy
Subscription charges are generally non-refundable once a billing period begins. We will issue refunds where applicable law requires one, and we will review requests involving a duplicate or incorrect charge or a material service failure. Canceling prevents the next renewal but does not automatically refund the current paid period.
To request a review, email Support email is not configured. Set NEXT_PUBLIC_SUPPORT_EMAIL before launch. with the account email, charge date, amount, and a short explanation. Do not include card details.
Payment or access problems
A successful checkout can take a short time to appear while payment is confirmed. Refresh your account page first. If access is still missing or a renewal failed unexpectedly, contact support with the account email and approximate time of the payment attempt.
Privacy and terms
Read the Privacy notice for data choices and the Terms of service for the full subscription agreement.